Privacy Policy

Last Updated: March 26, 2025

AmeriKen Pools (“Company”, “we”, “us”, or “our”) operates www.amerikenpools.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

By using our Website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of personal information:

  • Personal Identifiable Information (PII): Name, email address, phone number, mailing address, and any information you provide through our contact forms.
  • Usage Data: IP address, browser type, device type, browsing actions, and pages visited.
  • SMS Information: If you opt into our SMS notifications, we collect your phone number and any preferences related to message delivery.

2. How We Use Your Information

Your personal data is used for the following purposes:

  • To provide and maintain our services, including appointment scheduling and customer support.
  • To send you transactional updates such as appointment reminders, billing notifications, or service alerts.
  • To analyze user behavior and improve our services.
  • To comply with legal obligations and prevent fraudulent activities.

3. Who We Share Your Information With

We do not sell, rent, or share your personal data with third parties for marketing purposes. However, we may share your data with:

  • Service Providers: Trusted third-party vendors who assist in operating our website and providing our services.
  • Legal Authorities: If required by law, we may disclose your information to government authorities or law enforcement.

4. SMS Terms & Conditions

2.1 SMS For Consent Communication

The Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2.2 Types of SMS Communications

If you have consented to receive text messages from AmerikenPool, you may receive text messages related to: (Appointment reminders, meetings, and follow-ups on cases.)

For Example: Hello Thank you for contacting AmerikenPool, how can we help you? Reply Stop to opt-out at any time. Message and data rates may apply, for assistance, text Help” or visit our Privacy Policy URL

2.3 Message Frequency:

Our SMS message frequency will be from 50 to 1000 text messages daily across all users.

2.4 Potential Fees for SMS Messaging:

Many carriers charge a fee for each message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally.

2.5 Opt-In Method:

Customer will Opt-In for SMS messaging from AmerikenPool through visiting our contact page at https://amerikenpools.com/contact-us/, this agreement for SMS will not be shared with third parties for marketing purposes.

2.6 Opt-out:

Customer will be able to opt out of SMS messaging from AmerikenPool by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication. They can Opt back In at any time by replying START

2.7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://amerikenpools.com/contact-us
Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

2.8- Standard Messaging Disclosures:

  • Message and data rates may apply.
  • You can opt-out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our Privacy Policy Page
  • Message frequency may vary

5. Retention & Security of Your Data

We store personal data securely and only retain it for as long as necessary to fulfill our services or meet legal obligations.

6. Your Rights & Choices

You have the right to:

  • Request access, updates, or deletion of your personal data.
  • Opt out of marketing emails by following the unsubscribe instructions.
  • Opt out of SMS messages by replying STOP.

7. Children’s Privacy

We do not knowingly collect personal data from children under 13. If we become aware of such collection, we will take immediate steps to remove the data.

8. Updates to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated date.

9. Contact Us

For any questions about this Privacy Policy, you can contact us at:

Email: info@amerikenpools.com
Website: www.amerikenpools.com